Legal & Policy

9mmr Terms & Conditions and Terms of Use

This page contains the full terms and conditions for using the 9mmr platform, covering account registration, bonuses, deposits, withdrawals, and responsible gaming.

Last updated: 30 October 2026
Section 1

Introduction — About This Agreement

By accessing the 9mmr platform, registering an account, or placing bets, you confirm that you have read and agreed to these terms and conditions. This document is a legally binding agreement between 9mmr and the user.

This platform is for adults aged 21 and above only, and is intended for players residing in Myanmar. If you do not agree with these terms, you must stop using the service immediately.

These terms may be updated at any time, and any changes will be published on this page. Continuing to use the platform after an update means you accept the revised terms.
Section 2

Account Registration and User Sign-Up

2.1 Age Requirement

To open an account with 9mmr, you must be at least 21 years old (21+). If you do not meet this requirement, we reserve the right to close your account.

2.2 Accuracy of Information

The name, contact details, and payment information you provide when opening an account must be accurate. We reserve the right to close any account opened with false information, and any balance in that account may be forfeited.

2.3 One Account Per Person

Each person may only open one account. Any additional accounts opened for any reason will be closed, and bonus funds in those accounts will be cancelled.

2.4 Password Protection

Do not share your account password with any third party. 9mmr is not responsible for any losses resulting from unauthorised access to your account.

Section 3

Bonuses and Promotions

3.1 First Deposit Bonus

New players at 9mmr can receive a 150% bonus on their first deposit, up to 500,000 Ks. To withdraw this bonus, you must wager 15 times the bonus amount.

Example calculation —
Deposit 20,000 Ks → Bonus 30,000 Ks → Balance 50,000 Ks → Wagering requirement: 30,000 Ks × 15 = 450,000 Ks.

Deposit 680,000 Ks → Bonus 500,000 Ks (maximum) → Balance 1,180,000 Ks → Wagering requirement: 500,000 Ks × 15 = 7,500,000 Ks.

3.2 Bonus Restrictions

  • If you attempt to withdraw before completing the bonus wagering requirement, the bonus amount will be cancelled.
  • The games eligible for bonus play and any applicable restrictions will be announced separately in the promotion details.
  • Only one bonus may be used at a time.
  • If bonus abuse is suspected, we reserve the right to cancel the bonus and any winnings associated with it.

3.3 Referral Program

If fake accounts are created and used to fraudulently exploit the referral program for monetary gain, the accounts involved will be closed and no payments will be made.

Section 4

Deposit Policy

4.1 Accepted Payment Methods

To deposit at 9mmr, you may only use KBZPay, Wave Money, AYA Pay, or CB Pay.

4.2 Minimum Deposit

The minimum deposit amount by any payment method is 10,000 Ks. Amounts below this will not be accepted.

4.3 Third-Party Payments

Deposits made using a third party's payment account are not permitted. You must deposit using only payment methods registered in your own name. If this rule is violated, the funds will be returned and the account may be reviewed.

4.4 Deposit Processing Time

Deposits are normally credited instantly, though technical delays may occur. If you have a payment issue, please contact [email protected].

Section 5

Withdrawal Policy

5.1 Minimum Withdrawal

The minimum withdrawal amount is 10,000 Ks. Withdrawal requests below this amount will not be processed.

5.2 Withdrawal Processing Time

After review by 9mmr, withdrawal requests are normally processed within 30 minutes to 3 hours. Delivery times may vary due to technical delays at KBZ Bank, AYA Bank, or CB Bank.

5.3 Verification Requirements

When identity verification is required at the time of withdrawal, you must submit a valid national ID card or passport. If you refuse this request, the withdrawal may be placed on hold.

5.4 Withdrawal Before Bonus Wagering is Complete

If you request a withdrawal before meeting the bonus wagering requirement, you will forfeit the bonus amount and only the portion of your funds that is directly withdrawable will be paid out.

Section 6

General Gameplay Policy

6.1 Fair Play

All games at 9mmr run on Random Number Generator (RNG) technology, so no one can predict the outcome in advance. Our game systems are regularly audited to ensure fair play.

6.2 Prohibited Behaviour

  • Deliberately exploiting game bugs or glitches to gain an advantage
  • Engaging in collusion (coordinating with other players to gain an unfair advantage) during play
  • Using bots or automated software to play
  • Engaging in money laundering

If any of the above behaviours are found, all winnings, bonuses and payouts will be voided and the account will be permanently closed.

6.3 Technical Errors

Payouts resulting from technical errors or software bugs in the gaming system may be reviewed under 9mmr policy. In such cases, the payout may be voided.

Section 7

Account Suspension and Closure

7.1 9mmr's Right to Suspend

If these terms are violated, or while an investigation into irregular activity is ongoing, 9mmr has the right to suspend an account immediately. Deposits and withdrawals are not available during the suspension period.

7.2 Self-Exclusion

If you wish to voluntarily block yourself from playing, you can request self-exclusion by contacting us via live chat or at [email protected]. We are ready to action this for you in support of responsible gaming.

7.3 Balance Withdrawal

Before an account is closed, any remaining balance (excluding bonuses that have not met wagering requirements) can be withdrawn normally. Withdrawals may be paused during a verification period.

Section 8

Personal Data Protection

9mmr stores users' personal data securely using SSL encryption. For full details on how personal data is handled, please visit our Privacy Policy page.

When required to comply with legal obligations, we may share your personal data with the relevant authorities, and we will notify you in advance wherever possible.

Section 9

Limitation of Liability

While 9mmr always strives to deliver a smooth service, 9mmr is not responsible for the following —

  • Losses occurring during scheduled server maintenance or downtime
  • Game interruptions caused by internet connectivity issues
  • Delays caused by third-party payment services (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Force majeure events beyond our control

9mmr's liability for any losses on the platform, for whatever reason, is limited by this agreement. Any remaining liability not excluded by law will be resolved by us.

Section 10

Amendment of Terms

9mmr reserves the right to amend these terms at any time without prior notice. Updates will be published on this page and the "Last Updated" date will be revised accordingly.

Continued use of the platform after an amendment is published will be taken as acceptance of the updated terms. We recommend checking this page regularly before you play.

Contact Us —

For any questions about these terms, you can reach us 24/7 via Live Chat (on the website) or at [email protected]. We provide support in Myanmar language.

FAQ

Questions about Terms & Conditions at 9mmr

You must be at least 21 years old (21+) to use 9mmr. If you do not meet this requirement, you may not continue using the service. A verifiable national ID or other identity document may be requested at any time.

A wagering requirement is the amount you need to play through before you can withdraw your bonus. 9mmr has a 15x wagering requirement — for example, if you receive a 30,000 Ks bonus, you need to wager 30,000 Ks × 15 = 450,000 Ks before the bonus can be withdrawn.

The minimum amount for both deposits and withdrawals is 10,000 Ks. You can deposit via KBZPay, Wave Money, AYA Pay, and CB Pay. Requests below this amount will not be processed.

Withdrawal requests are normally processed within 30 minutes to 3 hours after review. Payment service delays may occasionally occur, but if your request is taking too long, you can contact us at [email protected].

No. Each person is allowed only one account. If additional accounts are found, all bonuses will be cancelled and the accounts involved will be closed. If you need to update your account details, contact us via live chat.

You can request self-exclusion by contacting us through 24/7 live chat or at [email protected]. 9mmr fully supports responsible gaming, so this request will be handled promptly and without judgement. You can read more on our Responsible Gaming page.

9mmr uses SSL encryption to protect users' personal data and financial information. You can view the full details in our Privacy Policy.