9mmr Privacy Policy
The official policy document explaining how 9mmr collects, handles and protects your personal information.
This Privacy Policy applies to all players, visitors and account holders using the 9mmr platform. Please read this policy carefully. By continuing to use the website, you are considered to have accepted the terms of this policy.
Introduction and Purpose
9mmr is an online platform offering slots, live casino, football and crash games for players in Myanmar. We take the security and privacy of your personal information seriously. The purpose of this Privacy Policy is to clearly explain what data we collect, how we handle it, and what we use it for.
9mmr uses SSL encryption to protect your data, and operates under strict agreements when sharing data with third parties. Your data will not be sold under any circumstances.
Information We Collect
When you use the 9mmr platform, we may collect the following categories of personal information—
Identifying Personal Information
- Name, date of birth (to verify that you are 21 or older)
- Contact email address
- Payment identifiers linked to KBZPay, Wave Money, AYA Pay or CB Pay (for processing payments only)
- Passport or national ID (for KYC verification)
Usage Data
- IP address, browser type and version
- Session data
- Clicks, game history and game preferences
- Deposit / withdrawal records
- Cookies and similar tracking technologies
Device data
- Device model, screen size and operating system version
- Software version and network connection type
Purposes for using data
9mmr uses your personal information only for the specific purposes below—
- Account management: For access control, KYC verification and identifying each player uniquely
- Financial transactions: For processing deposits / withdrawals via KBZPay, Wave Money, AYA Pay and CB Pay
- Platform security: For preventing fraudulent activity and financial fraud, and blocking unauthorised account access
- Customer service: For providing more effective support via 24/7 Live Chat and email
- Legal compliance: For responsible gambling practices and 21+ age verification
- Platform improvement: For making changes based on usage pattern analysis
- Promotional updates: For sending bonus and promotion updates only with your consent (you can stop communications at any time if you do not consent)
Data sharing and third parties
9mmr will never sell your personal information. However, we may share it with trusted partners under strict data protection agreements in order to provide our services—
Payment service providers
KBZPay, Wave Money, AYA Pay and CB Pay may receive limited data to process payments. These companies operate under their own privacy policies and verification procedures.
Technology service providers
Cloud server operators, database managers and cybersecurity providers may access data within the scope of contracts we have in place. These providers are not permitted to handle data beyond their designated purpose.
Legal requests
If required by legal proceedings or a lawful order, we may share your data with legal authorities. When doing so, 9mmr will act only through legally permitted means and will notify you in advance where possible.
Data storage and protection
We protect your personal information with SSL (Secure Sockets Layer) encryption. Data is stored on encrypted servers and access within our staff and partner companies is granted on a need-to-know basis only.
When your account is deleted or 5 years after a policy update, personal information will be deleted unless legal obligations require otherwise. Please note that financial records, KYC data and game activity logs must be retained until our legal obligations are fulfilled.
Security measures
- All connections will be encrypted with TLS 1.2 / TLS 1.3
- Databases will be stored on encrypted servers
- Regular security audits will be conducted
- Personal data access will be restricted to staff on a need-to-know basis
- You will be notified immediately if unauthorised access is detected
Cookies and tracking technologies
The 9mmr website uses cookies. A cookie is a small file stored in your browser that helps the site function more effectively.
Cookie types
- Essential cookies: For maintaining sessions, access authentication and saving language settings
- Performance cookies: For analysing site usage patterns and creating a better experience
- Functional cookies: For remembering players' language preferences and game positions
You can block cookies in your browser settings. However, doing so may cause some features of the site to not work properly.
Your Privacy Rights
As a 9mmr player, you have the following rights regarding your personal data—
You can request to view the data we hold about you
You can request corrections to any inaccurate personal information
You can request deletion of your data where there is no legal obligation to retain it
You can request to stop receiving promotional messages
You can request your data in a readable format
You can request that processing of your data be restricted
To exercise any of these rights, email us at [email protected] or contact our 24/7 Live Chat on the website. We will respond within 30 days of receiving your request.
Protection of Minors
9mmr services are for adults aged 21 and above only. We do not knowingly collect personal information from minors (under 21). If we find that data from a person under 21 exists in our records, it will be deleted immediately.
Our account registration process includes an age verification step, and accounts of players who cannot be verified will be suspended.
Third-Party Sites and Links
The 9mmr website may contain links to third-party payment service sites such as KBZPay and Wave Money. These third-party sites operate under their own privacy policies and are not under our control. We encourage you to read their policies before visiting those sites.
Policy Changes
9mmr may update this privacy policy from time to time. Any changes will be posted on this page and the "Last Updated" date will be revised accordingly. When significant changes are made, we will notify registered account holders by email.
Continued use of the site after changes have been announced and applied will be taken as your acceptance of the updated policy. We therefore encourage you to review this page periodically.
Ways to Contact Us
For any questions or requests regarding personal information, you can reach us at—
Email: [email protected]
Live Chat: 24/7 support — contact us directly from the website
Frequently Asked Questions
Quick Answers on Personal Data Protection
Do you have questions about your personal information?
For any questions related to our privacy policy, 9mmr's customer support team is ready to help.