Responsible Gaming

Put Responsible Gambling First with 9mmr

Gambling should be for fun and entertainment only. We are always here to help you stay a player who is in control.

Our Commitment

Creating a Safe Gaming Environment

At 9mmr, the health and wellbeing of our players comes first. We know that gambling is a fun form of entertainment, but we also understand it can become a problem for anyone. That is why our platform includes responsible gambling tools and guidance.

Players who gamble wisely — knowing they can lose money, setting personal limits, and sticking to them — are the ones who can enjoy their winnings with a clear mind. Gambling is not a source of income; it is entertainment that should only ever be played with money you can afford to lose. Always keep that in mind.

Below you can read in detail about the tools, alerts, and support options we provide.

Key Policies

The Core Principles of Responsible Gambling

Play Within Limits

Set the amount of money and time you will spend before you start playing. Going over your budget and continuing is not a good sign — stick to the limits you have set.

Manage Your Time

Hours can pass without you noticing when you are gambling. Keep track of how long you play and make sure it stays balanced with your family, work, and health.

Accept Losses

Chasing losses by continuing to play can lead to losing even more. Accept losses clearly as a normal part of playing.

Self-Control Tools

At 9mmr you have access to deposit limit settings, automatic session breaks (Time-out), and a self-removal tool (Self-exclusion).

Check Your Mindset

While playing, check in on how you are feeling and what decisions you are making — avoid gambling when you are angry, frustrated, or upset.

Verified Track Record

Our platform is protected with SSL encryption and ensures fair play. Your data and financial information are kept secure.

Warning

Warning Signs of Problem Gambling

If you notice any of the following signs in yourself or someone close to you, please seek help right away.

  • Continuing to play in order to chase lost money
  • Hiding your gambling from family or friends
  • Using money meant for bills, rent, or healthcare to gamble
  • Feeling like you can control how much you gamble, but finding you cannot
  • Feeling angry, irritable, or down when gambling is not going well
  • Borrowing money or selling belongings to fund gambling
  • Playing far longer than you planned
  • Trying to stop gambling but being unable to
Protection Tools

Responsible Gambling Tools from 9mmr

Deposit Limit

You can set your own maximum deposit amount per day, week, or month. The limit takes effect immediately once it is set.

Time-Out

A Time-Out tool is available to temporarily pause your play from 1 day up to 30 days. During this period, you will not be able to log in to your account or play.

Self-Exclusion

If you want to exclude yourself from gambling for 6 months or longer, you can use this option to fully close your account for that period.

Gaming History Check

You can review your play history, deposits, and withdrawals at any time. Use this transparent record to reflect on your gambling habits.

To use any of these tools, contact our support team through 9mmr's 24/7 Live Chat — your privacy is fully respected.

Age Restriction

Strictly Enforcing the 21+ Age Restriction

21+

The 9mmr platform is for adults aged 21 and above only. All players are required to verify their age when opening an account, and anyone under the minimum age will not be permitted to use the platform.

Parents and guardians should make sure children cannot access this platform. Parental control software can be installed on home computers and mobile devices. Please also ensure your account login is not left accessible without your permission.

Practical Tips

How to Stay Safe While Playing

Only gamble with money you can afford to lose

Do not use money set aside for daily needs, rent, school fees, or medical expenses. Only play with money whose loss would not affect your life.

Set a time limit

Decide in advance how long you will play. When that time is up, stop immediately — regardless of how much you have lost or won.

Avoid gambling under the influence of alcohol or drugs

Playing while your judgment is impaired by alcohol or drugs can lead to much larger losses.

Don't chase losses

Deciding to play "one more time" to win back lost money is not a minor lapse — it is the first warning sign of problem gambling.

Take breaks between sessions

Give yourself time to rest between games. After playing for 1–2 hours at most, take a break, drink some water, and step away from the screen for a while.

See gambling as entertainment

Play for fun, not as a means to an end — winning is a bonus, not something that has to happen.

Support

Getting Help — You Are Not Alone

Contact Us via 9mmr Live Chat

If you have any concerns about gambling, you can reach our support team directly through our 24/7 Live Chat. Your privacy is fully respected.

Contact Us by Email

You can send us anything related to gambling problems, self-exclusion requests, or personal matters at [email protected], any time. Our general support team is available 24/7 to respond.

Speak Openly

If you feel like you are losing control of your gambling, talk openly to someone you trust — a family member, a friend, or our support team. Speaking up is the first step toward solving the problem.

Stay Safe While You Play — with 9mmr

Want to play? Have fun and play responsibly at the same time. You can explore our services before making any decisions.

FAQ

Questions About Responsible Gambling

After logging in to the 9mmr platform, you can set a deposit limit from your account settings on a daily, weekly, or monthly basis. The limit takes effect immediately after it is set. If you want to set a stricter limit, contact us via Live Chat.

Time-out is a temporary break lasting from 1 to 30 days, after which you can resume playing. Self-exclusion fully closes your access to the platform for 6 months or longer. If you feel you have a problem with gambling, choose Self-exclusion and request it through our Live Chat.

You may have a gambling problem if you keep playing to try to win back money you have lost, hide your gambling from others, use money needed for daily life to gamble, or feel like you could stop but find you cannot. If you notice any of these signs, contact our support team.

At 9mmr, players' personal data is protected with SSL encryption. Player data, including responsible gambling tool requests, will not be shared with third parties.

If you want to resume playing after your Self-exclusion period ends, you must contact our support team and go through a review process. Access will not be restored automatically just because the period has ended — we put the player's wellbeing first.

Start by having an open, caring conversation without judgment. Encourage the player to apply for 9mmr's Self-exclusion tool themselves. If you would like to help further, you can reach us at [email protected]. We handle personal matters with respect and will do what we can to assist.