Do you have a question for 9mmr?

After a deposit, your balance normally appears within a few minutes. However, network delays or delays on the payment provider's side can take anywhere from 10 to 30 minutes. If your balance still hasn't updated after 30 minutes, contact us via 24/7 Live Chat on the website with your transfer screenshot. We'll check it against the deposit records.

For all payment methods at 9mmr, the minimum deposit amount is 10,000 Ks. Deposits below that amount will not be accepted and will not be credited. Likewise, the minimum withdrawal amount is 10,000 Ks and will arrive within 30 minutes to 3 hours.

Currently you can deposit and withdraw using KBZPay, Wave Money, AYA Pay, and CB Pay. These are the most widely used mobile payment services in Myanmar and provide reliable transfer connections. If new payment methods are added, you will be informed through announcements.

When depositing via KBZPay, transfer only to the KBZPay number provided on our website, and include your 9mmr username in the reference/note field. If you transfer to the wrong number, we cannot take responsibility. Once payment is made, keep a screenshot as a record — you can submit it as proof if any issue arises.

Withdrawal requests are normally processed within 30 minutes to 3 hours. The name on the receiving account must match the registered name on your 9mmr account for the withdrawal to go through smoothly. If the names do not match, KYC verification may be required before any changes can be made.

After a match ends, the 9mmr sports betting system automatically settles bets according to the official match result. Settlement typically happens within 30 minutes to 1 hour after the final whistle. For cancelled matches, delayed matches, or match suspensions where play does not resume within 4 hours, bets are normally refunded.

Yes. At 9mmr you can bet on EPL (English Premier League), MNL (Myanmar National League), and international competitions such as the Champions League, AFF Cup, and FIFA World Cup. Myanmar club matches are also listed consistently. Check the football section for available matches and odds.

Odds are numbers that show how much you can win relative to the amount you bet. For example, if you bet on Team A to win against Team B, you multiply your stake by the given odds to calculate your potential return. Handicap is a format that gives the weaker team a goal advantage in order to create more balanced betting odds.

Yes, 9mmr's football section supports Live Betting, so you can place bets while watching the match as odds update in real time. Keep in mind that Live Betting odds change quickly, so there are times when a bet may be rejected due to an odds change between the time you submit and the time the system processes it.

Football is the main focus of 9mmr's sports section, and the available matches and sports types vary by season. Visit the sports section to see the best available sports, competitions, and odds at any given time.

For payment security, the name registered on your 9mmr account must exactly match the name on the digital wallet you're withdrawing to — whether that's KBZPay, Wave Money, AYA Pay, or CB Pay. This prevents withdrawals to accounts that don't belong to you and protects each player's funds.

Account Verification (KYC) is a method to protect against financial fraud, account theft, and accounts being used by someone else for their own benefit. It confirms that the account truly belongs to the player and ensures that winnings reach the rightful owner. It is also a measure that protects players themselves.

9mmr receives documents submitted by customers with SSL encryption protection. We guarantee that this information will not be sold to third parties and will only be used for KYC purposes. You can read the details in the Privacy Policy.

You can open an account and start playing, but account verification may be requested when you withdraw a significant amount or when we need to check. We recommend completing it in advance, as having it ready means no delays when you request a withdrawal — it can be approved right away.

You will generally need to submit front and back photos of your National Registration Card (NRC) or passport, along with a selfie holding your ID. Documents can be submitted through 9mmr Live Chat. You can contact Live Chat first to ask for exact instructions.

The 9mmr welcome bonus is 150% on your first deposit, up to a maximum of 500,000 Ks. For example — if you deposit 20,000 Ks, you receive a bonus of 30,000 Ks, giving you a total balance of 50,000 Ks. This bonus is available once per account, and if multiple accounts are registered sharing the same address, payment method, or device, the bonus may be reduced.

The wagering requirement is the total amount you need to wager before winnings from a bonus can be withdrawn. The wagering requirement at 9mmr is 15 times the bonus amount. For example — if you receive a bonus of 30,000 Ks, you need to wager 30,000 × 15 = 450,000 Ks before you can withdraw winnings from that bonus. Similarly, if you deposit 680,000 Ks and receive a 500,000 Ks bonus, you must complete a wagering requirement of 500,000 × 15 = 7,500,000 Ks.

You can check the bonus validity period by looking at your account according to the instructions from the time the bonus was issued. In general, if you do not complete the wagering requirement promptly, the bonus may be cancelled after a set number of days. You can check the remaining validity in the bonus section of your account, and if anything is unclear, you can ask via Live Chat.

The referring player can receive 10% of the first deposit made by each referred friend as a bonus, up to a maximum of 10,000 Ks per person. On top of that, you can continue to earn 0.3% per week from your referred friends' valid bets as commission. There is no limit on the number of friends you can refer under this offer.

Playing slots generally counts toward fulfilling the wagering requirement. However, some games (those with exceptions) may only count at a lower rate rather than 100%. Contribution rates for football, live casino, and crash games can vary by game, so you should check in the bonus section of your account.

9mmr's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Bronze offers up to 0.2% weekly cashback, Silver 0.5%, Gold 0.7%, Platinum 1.0%, and Diamond 1.2%. As your play volume increases, your VIP tier rises and you gain access to better rewards and priority service.